How Zappos Built Their Business by Building Relationships
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How Zappos Built Their Business by Building Relationships

Because people are hungry for relationships, brands should give them that, first and foremost. Tony Hsieh, CEO of the online shoe and clothing giant Zappos, helped build a billion dollar company around this premise. His call center staff spends a longer than-average amount of time on the phone with customers with the goal of not...

Posted by October 31, 2018January 24, 2019
5 Ways to Recharge Your Brand
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5 Ways to Recharge Your Brand

You’ve had a nagging feeling for a while that your brand is stagnating.  It doesn’t reflect who you are or your culture, and you need a new look. And you don’t want your competitors to start taking market share because you haven’t kept up with the needs of your customers. Here’s 5 ways to get...

Posted by October 25, 2018March 7, 2019
If You Aren’t Prospecting With Direct Mail, You’re Missing Out
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If You Aren’t Prospecting With Direct Mail, You’re Missing Out

If you’re in sales chances are you’ve tried various methods to engage with a potential client and forge a relationship. Maybe you’ve given them tickets to baseball game, a best-selling book, or sent a hand-written note. A high-value direct mail piece is one of the six (phone, text, voicemail, email, social, mailer) most common methods...

Posted by November 9, 2017November 9, 2017
4 Easy Ways to Track the Success of Your Direct Mail Campaign
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4 Easy Ways to Track the Success of Your Direct Mail Campaign

Ask marketers how to gauge the success of their direct mail campaigns, and the answer inevitably points to ROI. One of the biggest reasons a direct mail campaign fails is the inability to measure success. If you cannot accurately track results, your enthusiasm level drops. The key, according to Allegra Marketing Services, is to establish...

Posted by July 10, 2017July 10, 2017
What We Can Learn From the 2017 State of Inbound Report
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What We Can Learn From the 2017 State of Inbound Report

For the past eight years, Hubspot has been tracking how customers do their shopping and and want their information, as well at analyzing sales and marketing trends with their annual State of Inbound report. The 2017 report is hot off the press, and here’s a few of the findings: 63% of marketers say their top challenge...

Posted by May 30, 2017July 6, 2017
The Importance of Multi-Channel Marketing [Infographic]
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The Importance of Multi-Channel Marketing [Infographic]

Are you thinking of implementing a multi-channel marketing program but you just aren’t sure if the potential payoff is worth the effort? While many marketers recognize that a multi-channel approach is important, there’s still quite a few that don’t have the resources, time or knowledge to implement one. But those that have executed a multi-channel marketing program are...

Posted by May 11, 2017May 11, 2017
6 Tips For Big Data Harmony Within Your Organization
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6 Tips For Big Data Harmony Within Your Organization

Many companies are figuring out that to gain a competitive advantage these days, harnessing the Big Data they have accumulated and making it accessible to the right people with the right strategy is key. “In the future, the real value of an organization will not necessarily lie in the products it sells, but rather in...

Posted by May 4, 2017January 18, 2018
5 Best Practices to Ensure Multi-Channel Marketing Success
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5 Best Practices to Ensure Multi-Channel Marketing Success

There was a time not too long ago when you only needed a few outlets to be able to reach the consumer; a television spot, an ad in the daily newspaper, perhaps a billboard. But in today’s digital and interconnected era there are many ways to grab the attention of the consumer: websites, email, blogs, direct...

Posted by March 28, 2017March 29, 2017
5 Reasons Why Inbound Marketing is Worth The Effort
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5 Reasons Why Inbound Marketing is Worth The Effort

For those not familiar with inbound marketing, basically you are creating digital content, such as blogs, ebooks and social media, that speaks specifically to the audience or “personas” that you want to reach. This content answers questions, or provides solutions to problems via query results from a search engine. By giving solutions, these interested parties are...

Posted by March 20, 2017January 18, 2018
How a 200 Year-Old Shipping Tool Can Help You Get More Customers
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How a 200 Year-Old Shipping Tool Can Help You Get More Customers

Have you ever watched a cruise ship come into dock? If you have, maybe you noticed those huge ropes that the crew uses to tie down the vessel. These bowlines are as thick as your arm, and they’re pretty heavy. There’s a big potential problem when you’re dealing with ropes of that size. You need...