by | Oct 31, 2018 | Blog, CUSTOMER EXPERIENCE, SALES STRATEGY, VISION & VALUES
Because people are hungry for relationships, brands should give them that, first and foremost. Tony Hsieh, CEO of the online shoe and clothing giant Zappos, helped build a billion dollar company around this premise. His call center staff spends a longer than-average...
by NextPage | Aug 3, 2017 | Blog, BRANDING, CUSTOMER EXPERIENCE, PERSONALIZATION, VISION & VALUES
Remember the time before social media when word of mouth spread from talking to people face to face? I don’t. I have always heard about products and services online, it gets around quicker that way. I often see Facebook posts about movies and how good (or bad) they...
by | Jul 27, 2017 | MISSION, PRINT, VISION & VALUES
Browsing catalogs that came in the mail was one of my favorite parts of the holidays when I was a kid. I would look at the pictures and read about this season’s new gadgets and toys and yell “Mom, I want that!” I realize now from working in marketing as an adult that...
by NextPage | May 12, 2016 | Blog, GREEN PRINTING, PRINT, PRODUCTIVITY, VISION & VALUES
For more than 2000 years, print on paper has been a valued communications medium, helping us learn, create, and share ideas. Paper also has unique environmental features and helps support the U.S. economy. The demand for responsibly produced paper provides a financial...
by NextPage | May 9, 2016 | Blog, CUSTOMER EXPERIENCE, GREEN PRINTING, MISSION, VISION & VALUES
“Save a tree. Do not print this email.” There are lots of reasons to avoid printing a document, but the “save a tree” approach isn’t one of them. Paper is one of the most sustainable products on earth. Paper is made from wood, a natural resource that is renewable and...
by NextPage | Nov 4, 2015 | Blog, MISSION, VISION & VALUES
Living in Kansas City you have no choice but to be awestruck and beam with pride over our baseball team. The Royals defied odd after odd, destroyed one statistic after another and kept doing what they do best to bring home the 2015 World Series Commissioner’s Trophy....
