They Posted Something Bad About My Brand, What Do I Do?
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They Posted Something Bad About My Brand, What Do I Do?

Remember the time before social media when word of mouth spread from talking to people face to face? I don’t. I have always heard about products and services online, it gets around quicker that way. I often see Facebook posts about movies and how good (or bad) they were. The main reason I saw Dunkirk...

Why Craftsmanship is Still Important in Printing
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Why Craftsmanship is Still Important in Printing

Browsing catalogs that came in the mail was one of my favorite parts of the holidays when I was a kid. I would look at the pictures and read about this season’s new gadgets and toys and yell “Mom, I want that!” I realize now from working in marketing as an adult that a great...

Responsible Production and Paper Use
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Responsible Production and Paper Use

For more than 2000 years, print on paper has been a valued communications medium, helping us learn, create, and share ideas. Paper also has unique environmental features and helps support the U.S. economy. The demand for responsibly produced paper provides a financial incentive for landowners to keep their land forested and manager it sustainably rather...

Sustainability and Paper Production
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Sustainability and Paper Production

“Save a tree. Do not print this email.” There are lots of reasons to avoid printing a document, but the “save a tree” approach isn’t one of them. Paper is one of the most sustainable products on earth. Paper is made from wood, a natural resource that is renewable and recyclable. Paper can be recycled...

2015 World Series Lessons In Life and Business
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2015 World Series Lessons In Life and Business

Living in Kansas City you have no choice but to be awestruck and beam with pride over our baseball team. The Royals defied odd after odd, destroyed one statistic after another and kept doing what they do best to bring home the 2015 World Series Commissioner’s Trophy. The team is exactly that, a TEAM. They worked...

How It’s Made: Paper
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How It’s Made: Paper

If you know me, you know I love learning more about the manufacturing process. In fact, one of my favorite TV shows is, “How’s It Made.” Several years ago I was given the opportunity to visit a paper mill and actually got to see paper being manufactured. It is so fascinating to learn that something...

Repairing A Broken Customer Relationship Part 2
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Repairing A Broken Customer Relationship Part 2

NextPage feels so strongly about our relationship with our customer; we made them the cornerstone of our mission: Mission. We create exceptional experiences by reinventing how our customers engage their customers for better results. We solve problems, mine data and leverage the latest printing and communication technologies to deliver more than ink on paper. By...

Repairing a Broken Customer Relationship
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Repairing a Broken Customer Relationship

Maintaining the trust and loyalty of a customer base for over a hundred years is a challenge that very few companies have achieved. Shortly after crossing the century mark, JCPenney faced significant brand damage. The challenge of redeeming a tarnished brand and winning back customer loyalty is more than most companies would be able to withstand. In Part 1...

Happy World Book Day!
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Happy World Book Day!

Remember books?  I’m talking about the real thing, with pages and writing and front and back covers?  Don’t get me wrong, I’m not anti-technology; E-readers are incredibly practical and convenient. However, on a day like today, when I’m thinking about ‘books’ what comes to mind is all the things I love about reading for pleasure,...

Creativity – How to channel your creativity
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Creativity – How to channel your creativity

Venture Management Consultants doesn’t have a sales force. Never has. When John Murphy started the executive management and training firm in 1988, the former Notre Dame quarterback envisioned a company that could not only inspire and lead change, but also deliver customer value in a way that was better, faster, easier, supported creativity and at...

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