by NextPage | Feb 4, 2019 | Blog, CUSTOMER EXPERIENCE, Marketing, SALES, SALES STRATEGY, STRATEGY
Survey examines importance (but don’t overdo it) of content in the sales process How much content is too much content? Funny you should ask. According to Showpad’s “The B2B Buyer Experience Report,” 86 percent of B2B buyers get overwhelmed...
by | Oct 31, 2018 | Blog, CUSTOMER EXPERIENCE, SALES STRATEGY, VISION & VALUES
Because people are hungry for relationships, brands should give them that, first and foremost. Tony Hsieh, CEO of the online shoe and clothing giant Zappos, helped build a billion dollar company around this premise. His call center staff spends a longer than-average...
by | Oct 26, 2018 | CUSTOMER EXPERIENCE, MULTI-CHANNEL MARKETING, PERSONALIZATION, VARIABLE DATA PRINTING
Businesses can leverage many channels to accomplish their retention marketing goals—direct mail included. However, sending simple postcards with discounts and offers generally isn’t enough to keep customers engaged. Consider the following three creative direct mail...
by NextPage | Oct 25, 2018 | BRANDING, CUSTOMER EXPERIENCE, SALES
You’ve had a nagging feeling for a while that your brand is stagnating. It doesn’t reflect who you are or your culture, and you need a new look. And you don’t want your competitors to start taking market share because you haven’t kept up...
by | Oct 18, 2018 | Blog, CUSTOMER EXPERIENCE, DATABASE MARKETING, PRINT, SALES STRATEGY
Technology is constantly evolving and moving forward, leaving in its wake a trail of antiquated and useless equipment. It’s been a long time since cash registers ruled the retail and restaurant world. There is a new retail king firmly in control now, and the...
by | Jun 29, 2018 | Blog, CONNECT MAGAZINE, CUSTOMER EXPERIENCE
Stuff Happens and Happens Some More We’re inundated with a never-ending barrage of products. We have sold, promoted and bought products like it was part of our DNA. Some would argue that our entire consumerist economy is built on the idea of shoving products...